ScanCHQ is a web-based dashboard designed for real-time monitoring of public safety radio transmissions across Chautauqua County. Unlike traditional hardware scanners, we use a modern interface (Rdio Scanner) to stream police, fire, and EMS communications directly to your browser or mobile device, complete with alpha tags that identify exactly who is speaking.

Yes. In the United States, listening to unencrypted public safety radio transmissions is legal. ScanCHQ is intended for transparent, community-focused monitoring. However, using the information gathered from this service to aid in the commission of a crime or to interfere with emergency operations is strictly prohibited and constitutes a felony under New York State Law.

The dashboard currently monitors major countywide agencies, including:

• POLICE County Sheriff and Local Police (unencrypted channels)
• FIRE Fire Dispatch, Response, and Training
• EMS Emergency Medical & Ambulance Services
• PUBLIC WORKS Department of Public Works (when active)

Radio transmissions are subject to environmental interference. Factors like atmospheric conditions, the distance of the transmitting unit from our receiver, and local terrain can all impact signal clarity. While we use high-quality SDR hardware, we cannot guarantee crystal-clear audio 100% of the time — this is the inherent nature of live RF radio.

Absolutely. ScanCHQ is built on modern web standards (HTML5 and WebSockets), meaning it is fully responsive. It works just like an app in your mobile browser without requiring a separate app.

Pre-launch and Premium members can use the Rdio Scanner app available for download from the App Store or Google Play. As a member, you will receive the connection details to use this same scanner on your mobile device.

Yes. One of the best features of our interface is the Call Log. If you miss a transmission, you can look back at the history to replay recent calls — up to 30 days of archive to listen or download. This is particularly useful for tracking the progression of an emergency incident after the initial dispatch.

The SEARCH CALL page allows you to filter, sort, replay, and download any transmission during the previous 30 day period.

* Older transmissions up to 3 years are available on request for a modest research fee - much cheaper than a FOIL request.

Maintaining a reliable, 24/7 radio feed requires dedicated hardware, high-speed fiber bandwidth, and server hosting. The subscription model ensures we can provide a high-quality, consistent experience over the long term.

On July 1, 2026, the introductory free access period ends and standard pricing goes into effect. The pricing timeline is as follows:

Once the Pre-Launch membership is established, the Pre-Launch rates are guaranteed as long as the membership remains active. New members joining after the launch window will be subject to the then-current market rate.

YES! Once you secure your Pre-Launch membership status, you can switch your plan from monthly to annually, or annually to monthly, whenever you choose - as long as you keep your status active.